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Helpdesk system

If you have a technical problem that is not answered in our knowledge base nor our frequently asked questions (FAQ), contact the Helpdesk.

It is unnecessary to create a new account to access the ZSUN Helpdesk—an account is created for you automatically the first time you log in to OSF system. Click on the Helpdesk button after logging in to the system then enter an account password for the Helpdesk system; otherwise, press Cancel.

Fragment of Helpdesk system. Question about create an account password.

How to register a new ticket

Describe your technical problem in the application form then click on send ticket to submit.

Fragment of Helpdesk system. Blue square pointing: 1. New ticket 2. Send ticket